Field Claim Representative

Company Name:
FBL Financial Group
Field Claim Representative
Company: FBL Financial Group, Inc. Position Type: Regular Full-Time
Location: Las Cruces, NM Department: Property/Casualty
Date Posted: 03/11/2014 Category: CLAIMS
Basic Function: Contribute to the financial success of FBL by effectively determining if losses are covered under the terms of an existing policy. The majority of the types of claims handled by this position are property and liability.Set priorities and plan activities to manage an inventory of selected field investigation assignments in a manner that meets quantity and quality job expectations and service standards within authority. Be thorough and imaginative in investigations. Determine the cause and origin of property losses.Maintain professional and productive relationships with agents, agency managers, claimants, policyholders, doctors, attorneys, and others so as to bring credit to the claims department and the company. Keep a service-oriented attitude at all times.Assist in ensuring efficient operations during natural disasters by resolving claims during storm operations. Assure claims are settled in accordance with regulations and policy language by keeping current with existing and pending claims precedents and legislation.Document investigations, evaluations, recommendations, and plans of action. Cooperate with departments to ensure the aims and objectives of FBL are achieved.Develop and maintain plans with the Business Center Claim Consultant s assistance to improve the performance and knowledge of claim adjusters and other claim personnel in assigned areas.
Qualifications: College or equivalent plus two years relevant experience required.Certificate in General Insurance preferred. A valid driver s license and satisfactory Motor Vehicle Records are required.Must be able to work under all kinds of weather conditions and fully appraise all physical aspects of the property and buildings.Some travel with overnight stays.Familiarity with Windows operating systemMust attend training schools as required.Ability to read, write and speak the English language.Oral and written communication skills as appropriate to this position.Reasonably regular and predictable attendance.
Credit Report: None required.

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